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Delivery Policy
We do our best to get your order delivered in a timely basis.

Sometimes we fall into serious traffic issues or weather issues as well as flowers coming in late from the airport. Please have patience with us.

We strive to fullfill your orders with the highest quality and priority.

We do offer a timed delivery for an extra fee.

Privacy Policy

We do not sell any client names and keep all client data  If you purchase merchandise from the Wild Orchid Flower shop florist,  your personal information will be used for the purpose of sending you the items you purchased. Your credit card data is not stored online. The Wild Orchid
has implemented reasonable measures to protect against unauthorized access to and unlawful interception or processing of personal information that The Wild Orchid controls. However, no website can fully eliminate security risks. Third parties may circumvent our security measures to unlawfully intercept or access transmissions or private communications. We will post a reasonably prominent notice to the Websites if any such security breach occurs.

Monetary Policy

Our currency is US dollars. We accept Visa and Mastercard. Our policy is to deliver all products within 24 hours of the order unless instructed otherwise. 

Return Policy:

Refunds will be issued within 24 hours of the return of the item purchased. We will pick up the item directly. For any refund, the customer must have communicated the problem to us and get a return authorization to set the process in motion. All requests for refund must come within 24 hours of item delivery.

Substitution Policy:

While every effort is made to match your selection, substitutions may be necessary based on the availability of certain flowers and vases in the recipient’s area. We guarantee that your flowers will delight your loved one, just as you intended.

“Cookies”

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website

Security

This site has measures in place to protect the loss, misuse and alteration of the information under our control. All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.